I'm still interested, but this year's been so chaotic that I haven't even downloaded all that you sent me so far, it's all still waiting in my emails, which need going through when I can find the time, assuming my email will even let me log in, which is hit and miss most days *sigh*
They're taking the old washing machine away, that's included in the price of the new one, they're just not allowed to disconnect the old one, which is why the whole thing makes no sense. I could understand if I'd only paid to have the new one delivered, but they specifically say delivery, installation and recycling of the old machine is included. You only find out later that they don't disconnect the old machine. It's stupid. Liability? Where is there any difference in liability between removing one and fitting another? It's the same process, just in reverse.
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Date: 2015-11-27 04:16 pm (UTC)They're taking the old washing machine away, that's included in the price of the new one, they're just not allowed to disconnect the old one, which is why the whole thing makes no sense. I could understand if I'd only paid to have the new one delivered, but they specifically say delivery, installation and recycling of the old machine is included. You only find out later that they don't disconnect the old machine. It's stupid. Liability? Where is there any difference in liability between removing one and fitting another? It's the same process, just in reverse.
Thank you!